Introducing CareNote Volunteers: Enhance Care and Build Community in Your Church

We’re thrilled to announce the addition of Volunteer accounts to CareNote, bringing a new dimension to care coordination and empowering teams to include volunteers seamlessly into their workflow. This feature was designed with simplicity, accessibility, and efficiency in mind, ensuring that volunteers can contribute to care delivery without the need for direct access to the platform.

Expanding the Care Team

Volunteers can now be part of your CareNote teams at no additional cost. Each paid account includes up to three complimentary volunteer accounts, giving organizations the flexibility to expand their reach and provide care through trusted community members. Volunteers are assigned tasks and provide updates exclusively through an intuitive email-based system, ensuring security and simplicity while reducing barriers to participation.

Seamless Coordination Through Email

Volunteer engagement begins and ends in their inbox, streamlining their contribution while maintaining robust care processes. Volunteers are notified via email when assigned a task, with clear actions to accept or decline. Upon acceptance, volunteers receive all relevant details, and CareNote ensures tasks are completed through regular reminders and intuitive reporting options.

Declined tasks automatically trigger reassignment, ensuring no request goes unfulfilled. For tasks requiring follow-up, volunteers can flag them for reassignment, providing valuable feedback and maintaining care continuity.

Simplified and Personalized Experience

Volunteers have full control over their email preferences, selecting from options such as daily reminders, due-date notifications, or weekly summaries. For those who no longer wish to participate, an unsubscribe option removes them from the team and informs administrators, maintaining clarity and organization within the system.

Designed to Enhance Care

The Volunteer feature integrates seamlessly into CareNote’s existing tools, making it easy to manage tasks, track activities, and produce detailed reports. By extending care through volunteers, teams can scale their efforts while ensuring consistency and quality.

Why CareNote Volunteers Matter

Volunteers are often the heart of care efforts, bringing compassion, skills, and dedication. By removing technological barriers and providing simple, effective workflows, CareNote Volunteers enable teams to include more people in the important work of care. Whether it’s delivering meals, making phone calls, or checking in on a community member, volunteers can now be part of the CareNote ecosystem with ease.

Getting Started with CareNote Volunteers

If you don’t currently have volunteers to manage within CareNote, you can safely ignore this feature—it’s designed as an optional expansion that won’t impact your existing account or workflow. However, if your team includes volunteers who don’t need direct access to CareNote or if you want to limit their access while still involving them in care efforts, this new feature is the perfect solution. Best of all, it’s included at no additional cost for up to three volunteers per user!

Getting started is simple:

• Invite Volunteers: Add volunteers to your CareNote account by sending them an invitation via email.
• Volunteer Acceptance: Once invited, volunteers accept the invitation and are automatically added to your team.
• Assign Tasks: Start assigning care requests or tasks to your volunteers. They’ll receive notifications directly in their email inbox.
• Task Management via Email: Volunteers can respond to tasks by clicking on a link in their email, where they’ll confirm completion or request follow-up actions.

If your needs evolve, you can easily upgrade a volunteer to a full user account. This grants them login access to the CareNote platform, ensuring they can fully participate in your team’s care management activities.

By enabling this level of flexibility, CareNote empowers you to tailor your care coordination system to meet your team’s unique needs, ensuring every volunteer and team member can contribute effectively.

Ready to see how CareNote can transform your care coordination? Start your journey with CareNote today and discover how we’re making pastoral care more effective and impactful for teams everywhere.